Skip to main content
Ben Nadel at CFCamp 2023 (Freising, Germany) with: Maximilian Kwapil
Ben Nadel at CFCamp 2023 (Freising, Germany) with: Maximilian Kwapil

Working Code Podcast - Episode 030: Carol Is Crushing It

By
Published in

Ten weeks ago, in Episode 20, Carol described a problem at work in which her customers were using Support Tickets as a means to look-up information in lieu of logging into the customer dashboard. This email-based workflow has been putting a large burden on the Support staff. And, Carol wanted to brainstorm on ways in which she could improve the overall situation and the efficiency of her team. Today, we circle back with Carol to see how it's going. Which is to say, to see just how hard Carol is crushing it!

It's amazing to see how much Carol has accomplished in just a few months. Topics include natural language processing, AWS SAM, AWS Lambda, AWS S3, AWS SNS, AWS EventBridge, AWS CloudWatcher, AWS Parameter Store, Sumo Logic, and much more! It's kind of mind-boggling to see it all coming together so quickly.

Or, listen to the full audio:

... featuring these beautiful, beautiful people:

With audio production by Matt Cavender.

For the full show notes and links, visit the episode page. And, be sure to follow the show! Our website is workingcode.dev and we're @WorkingCodePod on Twitter and Instagram. Or, leave us a message at (512) 253-2633‬ (that's 512-253-CODE). New episodes drop weekly on Wednesday.

Short link: https://bennadel.com/4076

Reader Comments

Oh my chickens, this post is old!
I believe in love. I believe in compassion. I believe in human rights. I believe that we can afford to give more of these gifts to the world around us because it costs us nothing to be decent and kind and understanding. And, I want you to know that when you land on this site, you are accepted for who you are, no matter how you identify, what truths you live, or whatever kind of goofy shit makes you feel alive! Rock on with your bad self!
— Ben Nadel